Security statement for Compare Caravan Insurance

Our secure server ensures that your personal details stay personal and you will be glad to know that we have not received any reports of fraudulent use of a credit or debit card as a result of purchases made with us, or of any other fraudulent use of information entered into our website.

Security

Every transaction you make is processed via Secure Server Technology. This provides many security features, including:

•   Authentication: This assures your browser that your data is being sent to the correct computer server,   and that the server is secure
•   Encryption: This encodes the data, so that it cannot be read by anyone other than the secure server.
•   Data Integrity: This checks the data being transferred to ensure it has not been altered.

We also have a Thawte Site ID, so that you can be sure we are who we say we are. (Check this by looking up the security info on the web site when in secure mode.)

Applicable Law and Jurisdiction - Unless we have agreed otherwise with you, all policies sold through this Website are governed by English law and subject to the jurisdiction of the English courts.

Complaints procedure

We aim to provide a first class service. If you have any cause to complain, or feel we have not kept our promise, please contact the Customer Services Manager, CETA Limited, CETA House, Cromwell Business Park, Chipping Norton, Oxfordshire, OX7 5SR. All the insurers that we deal with are members of or otherwise covered by the Financial Ombudsman Service. If you are still not satisfied then you should contact the Financial Ombudsman Service, South Quay Plaza, 183 Marsh Wall, London, E14 9SR.